When your information radiators or retrospectives highlight a sticky issue that lies outside your authority, what can you do? You’ve asked your boss for help, but still no movement. These issues too often get filed away under "it's just got to be this way here". As these excuses pile up, your process can become a junkyard of “awaited improvements” that don’t materialise. This workshop gives you tools to use and to teach when you go back to look at your pile of excuses with a critical eye.

In this one-day workshop we will talk about the need for identifying Important goals (as opposed the Urgent ones everyone is screaming about). You will learn and practice some thinking tools to move you into action toward these goals, in ways that are responsible, respectful, creative and realistic. We'll redefine responsibility and see how how those paralysed by complaining and blame can move into action through Christopher Avery’s "Responsibility Process"; how the Newfield Network's "Moves for Taking Care” can help us free up time for the Important; and how Linda Rising and Mary Lynn Manns' "Fearless Change Patterns" help us think outside the box to bring positive change to the workplace, in simple yet powerful ways we did not notice before.